Privacy Policy

Katoomba B.V. operates Beacon Player. This policy explains what we store and why.

What we store

• Account: email address and a password hash.
• Devices: a device identifier and model, to link TVs to your account.
• Synced settings: your playlists (credentials encrypted at rest), favourites, hidden channels, resume positions and preferences, so they follow you to every linked TV. Channels and categories are stored as one-way hashes, so your provider's channel list and stream addresses stay on your TV and never reach us; resume entries hold a title and a position but no stream address, and are encrypted at rest.
• Billing: handled by Stripe. We store a customer reference and subscription status, never card details.
• Diagnostics: playback statistics (codec, stalls, buffer settings) to improve reliability. They contain no account credentials and stream addresses are masked.

What we do not do

We do not sell personal data, we do not run advertising, and we do not track what you watch beyond the resume positions you can see and clear yourself.

Retention and deletion

Data is kept while your account exists. Delete your account from the portal or by email to support@beaconmediaplayer.com and all data is removed within 30 days.

Your rights

Under the GDPR you can request access, correction, deletion or export of your data at support@beaconmediaplayer.com.

Contact

Katoomba B.V., support@beaconmediaplayer.com.